Why did I get charged for Skype?

If the order status is DELIVERED, it means that the purchase has been added to your account and Skype has charged your card. If you don’t recognize the charge, contact customer service and request a refund. We give refunds for Skype products in accordance with the refund policy section of Skype’s Terms of Use.

How do I stop Skype from charging my credit card?

How to Disable Skype Auto-recharge

Sign in to your account.
Go to Account details section and click Billing and Payments.
Click the disable button.

What is Skype Redmond?

You are likely seeing SKYPE.COM/GO/BILL Redmond WA 98052 USA or something very similar on your billing statement. It is simply a Skype internet address combined with a billing physical city/country address.

How do I pay for my Skype subscription?

Skype to Phone. Under Subscriptions, find a subscription you want. Choose View all subscriptions to see more options if available. Select the Continue button for the subscription you want to purchase: On Windows, Mac, Linux, and Android, follow the instructions to enter any billing or payment information.

How do I complain to Skype?

Skype complaints contacts

Visit Customer Care.
Visit Skype Status.
Call Customer Care on 1-800-MICROSOFT (1-800-642-7676)
Visit Microsoft Customer Care.
Email Satya Nadella (CEO) on [email protected].
Tweet Skype Support.
Follow Skype.
Watch Skype.

What does Skype cost per month?

$2.99 a month
Skype is usually free; however, if you want to use Skype to call someone’s cell phone or landline in the US, you can use a subscription that starts at $2.99 a month. You also have the option to buy Skype Credit to make phone calls, if you don’t need the amount of minutes available with the monthly subscription.

Why do I need Skype credit if Skype is free?

Skype Credit is a convenient and easy way to pay for Skype features that are not free. You can use it to make calls to mobiles and landlines, and send SMS text messages, all at Skype’s low rates. Simply start the purchasing process of a subscription or Skype Number and follow the instructions.

What purpose does Skype serve?

Skype is software that enables the world’s conversations. Millions of individuals and businesses use Skype to make free video and voice one-to-one and group calls, send instant messages and share files with other people on Skype. You can use Skype on whatever works best for you – on your mobile, computer or tablet.

Do I pay for Skype?

You can use Skype on a computer, mobile phone or tablet*. If you are both using Skype, the call is completely free. Users only need to pay when using premium features like voice mail, SMS texts or making calls to a landline, cell or outside of Skype. *Wi-Fi connection or mobile data plan required.

What happens if I have more than one Skype subscription?

If you have more than one subscription, Skype uses them in the following order: By subscription type – unlimited subscriptions are used first, then limited ones. By expiry date – subscriptions with the nearest expiry date are used first.

Why is there a Skype charge on my credit card?

If you notice a Skype charge on your credit or debit card, it is most likely because: You’ve made a purchase (like Skype Credit, a Skype Number or a subscription) The charge is a recurring payment. The charge is a credit card authorization. Your card has been used fraudulently.

How do I report a problem with my Skype subscription?

Try these Skype subscription troubleshooting steps. If those steps don’t help, you can report problems right from your skype profile: Select your profile picture. Select Settings. Select Help & Feedback. Select Report a problem. Can I get a refund for a Skype subscription or Skype Credit?

What happens when my Skype Credit card expires?

Skype is enrolled in the Visa Account Updater®, and MasterCard Automatic Billing Updater® programs. These programs prevent the interruption of your auto-renewing subscriptions if your credit card is lost or expires. If your credit card expires, Skype may receive your new credit card information from your financial institution.