How do I get a human at CenturyLink?
In order to speak to a live person in CenturyLink customer service, you need to dial 1-800-366-8201.
How do I report a problem to CenturyLink?
Still experiencing problems? Call the CenturyLink customer service number: 1-877-348-9005.
Why is CenturyLink WiFi so bad?
Common causes of intermittent slow-downs include peak usage times, weather, a weak WiFi signal, virus or malware problems, and issues with your modem/router or computer.
Is CenturyLink good internet?
If you are looking for a fiber provider, it ranks No. 6 in our Best Fiber Internet Providers of 2021 rating and is also a decent option for gaming, with an acceptable 36 millisecond (ms) latency (although that’s the highest in our ratings). CenturyLink uses both DSL (digital subscriber line) and fiber optic internet.
How do I talk to someone at CenturyLink?
Call 866-642-0444 7 am – 9 pm (ET) Monday–Friday to speak with a representative.
Is CenturyLink losing customers?
CenturyLink also admitted it is losing customers after deciding to shelve its unprofitable, competing Prism TV product. The only growth on the consumer side of CenturyLink is coming from significant broadband upgrades. “In the first quarter, we saw a net loss of 6,000 total broadband subscribers.
How can I make my CenturyLink modem faster?
How to Make CenturyLink Internet Faster [2021]
- Restart the Modem and Router.
- Update Modem/Router Firmware.
- Relocate Your Router for Better Signal.
- Reduce Number of Connected Devices.
- Use an Ethernet Cable.
- Stop Background Activities.
- Upgrade Your Device and Browsers.
- Disable VPN Services.
Who can I complain to about CenturyLink?
The Federal Communications Commission (FCC) is a government agency that regulates much of CenturyLink’s business. The FCC provides an informal channel for consumers to submit claims and complaints against CenturyLink.
Is CenturyLink getting rid of DSL?
CenturyLink is not replacing the DSL broadband customers it’s losing. In 2018 CenturyLink lost a lot of broadband customers with speeds under 20 Mbps, but had a net gain of customers using more than 20 Mbps. It’s interesting to compare CenturyLink as an ISP with the big cable companies.
Why is my CenturyLink modem not working?
Reboot your modem manually or using the My CenturyLink app. Make sure your modem is updated with the latest firmware version. As a last resort, try resetting your modem to factory defaults. If you have custom settings that you want to keep, you can backup and restore your modem settings before doing the reset.
Is CenturyLink getting rid of landlines?
CenturyLink is considering getting out of the consumer landline and broadband business and instead focusing on its profitable corporate-targeted enterprise and wholesale businesses. CenturyLink’s landline network is similar to those of other independent telephone companies.
How do I contact CenturyLink?
Does CenturyLink Internet need a phone line?
CenturyLink offers High-Speed Internet services that do not require a home phone line. Depending on location, the connection speeds available may vary. CenturyLink does offer bundled services for customers who want additional benefits or to save on their monthly bill.
What is voicemail system access number CenturyLink?
Your CenturyLink voice mail is now set up. Whenever you have an unheard message, you’ll hear a stuttered dial tone when you pick up your home phone. To set up your voice mail, dial #55 or *68 or call the access number from your welcome letter.
What are some common complaints about CenturyLink?
Some common complaints Consumer Affairs reviewers had about CenturyLink? Poor customer service, phone systems that make it nearly impossible to get a human on the line, high prices, and internet service that clocks in at speeds just a fraction of what users pay for.
What is century customer service number?
Call 1-888-646-0004 Call to Order. There are two quick ways to find out if you can get CenturyLink services at home. First, enter your zip code on the availability page. Or, if you prefer to chat over the phone, call CenturyLink at 1-855-650-7196 to find services in your area.
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