Categories :

What is service desk job in Accenture?

What is service desk job in Accenture?

Key Responsibilities : Standard JD format: Role: Service Desk Agent Level G Skill: Technologist to respond to the incidents / issues reported by Customer predominantly through Voice Interaction and also through email, chat remote support Technologist to identify, investigate and diagnose the issue and take necessary …

What is the role of service desk analyst?

A service desk analyst is an information technology (IT) professional who helps users resolve issues with computer hardware or software. They respond to user inquiries, assess problems and issues with IT equipment and applications, and help resolve these issues for users.

What is service desk job description?

Service Desk Analysts are information technology (IT) professionals who provide technical support to users. They respond to incoming requests for IT support and resolve network, hardware and software issues with computers. They also perform technical maintenance and software installations and updates.

What is TSR in Accenture?

Technical Support Representative (TSR for Office-based in Cebu)

What is the salary of Query Management in Accenture?

Average Accenture Service Desk Analyst salary in India is ₹ 3.5 Lakhs for employees with less than 1 year of experience to 7 years. Service Desk Analyst salary at Accenture ranges between ₹ 2.3 Lakhs to ₹ 5 Lakhs.

What are Accenture interview questions?

A few common Accenture interview questions asked in the HR round are:

  • Why Accenture?
  • Was there a time when you dealt with conflict in a team? How did you deal with it?
  • What are you looking for in a company?
  • Where do you see yourself in 5 years?
  • Why should we hire you?
  • What do you know about Accenture?

How do I become a good service desk analyst?

Seven rules for being a great help desk analyst

  1. Gain the trust and confidence of the user first.
  2. Before any attempt at solving the problem, restate the problem to the user.
  3. Avoid asking the user questions that begin with the words “Did you…”
  4. Do your best to have the same setup as your users.

Is service desk a technical job?

Job experience and skillsets Of course, the service desk role is technical in nature, but it is obvious that softer skills play an increasingly important role in achieving excellence.

What is Data Analyst Accenture?

What Do Data Analysts Do? A data analyst uses data to acquire information about specific topics. This usually starts with the survey process, in which data analysts find survey participants and gather the needed information. The data is then interpreted and presented in forms such as charts or reports.

What is the salary of Accenture?

Accenture Jobs by Salary

Job Title Range Average
Software Engineer Range:₹292k – ₹996k Average:₹512,700
Team Leader, IT Range:₹642k – ₹2m Average:₹1,145,986
Sr. Software Engineer / Developer / Programmer Range:₹497k – ₹1m Average:₹833,159
Associate Software Engineer Range:₹217k – ₹666k Average:₹367,278

What do you need to know about the Accenture analyst development program?

Accenture Strategy Analyst Development Program (ASADP) ASADP provides opportunities to access projects across industries, functions and geographies, strategy skills while learning the latest technologies, and our worldwide organization that promotes respect for the individual and recruitment of top talent.

What kind of jobs can you get with Accenture?

Applied Intelligence Careers. Join Accenture Applied Intelligence to unlock the power of automation, analytics and AI and pave the way for innovation. Consulting Careers. Join Accenture Consulting & be a trusted partner to business leaders using data, insights & industry knowledge to deliver business outcomes.

Is it possible to get an internship at Accenture?

At Accenture, your voice will always be heard, and our community of leaders and peers are ready to mentor, coach and encourage you to be your best so you can build a long and rewarding career. Looking for an internship? Learn more about our student programs here.

What does Accenture do for Carnival Cruise Line?

Our work with Carnival Corporation connects high-touch technology and the human touch to create hyper-relevant experiences for thousands of guests at a time. Accenture is helping Carnival elevate and transform the cruise experience by creating hyper-relevant experiences. See more. Ready for your journey to Accenture?