What is StarHub hotline number?
9850 0000
How do I contact StarHub Customer Service? StarHub Prepaid Customer Service can be reached at 9850 0000 (Operating 24 hours).
How do I send an email to StarHub?
For sustainability matters, please contact us at [email protected]. For all other enquiries, please visit our support page. You will find answers to frequently asked questions as well as Customer Service contact information.
How do I cancel my StarHub data plan?
You can easily do so via My StarHub app. Step 1: Log in with your Hub iD on My StarHub app and tap on “View”. Step 2: Select a terminated billing account with credit balance. Step 3: Select or confirm your refund method and details.
How do I complain to StarHub?
Call our Hotline
- General Service Hotline Available 24 hours. Call 1633.
- Prepaid Mobile Enquiries Available 24 hours. Call 9850 0000 toll free.
- Billing Enquiries Mondays – Sundays, 8am – 9pm. Call 1637.
- Sales Hotline Mondays – Sundays, 10am – 8pm. Call 1630.
- StarHub Public Hotline. Call +65 6873 2828.
Can I cancel data upsize StarHub?
You may remove the 10Gb Data Upsize via My StarHub App. In the Mobile Tab, select Local and click Add Ons. Go to Other add-ons and click Manage. Please be informed that the monthly subscription fee of the 10GB Data Upsize will be pro-rated according to when 10GB Data add-on is activated.
What happens if I dont pay StarHub bill?
1 If you do not pay any portion of a bill on time, we may suspend, restrict or terminate any of the Services that we provide to you and charge you administrative fees and/or late payment interest or fee as set out in Clause 2.3. 4.5.
How do I fix StarHub WiFi?
1. Reboot Your Router & Modem
- First, unplug both your router and your modem (it should be your Optical Network Terminal) from the power outlet.
- Wait at least 30 seconds before you plug in only the modem and power it on.
- Now wait at least 60 seconds before doing the same for your router.
How do I replace my StarHub remote?
The fastest way to exchange your faulty remote is by visiting any of the StarHub main shops located at Plaza Singapura, NEX, Jurong Point and Tampines Mall. Do note that if there is any damage identified, you would be charged $16.05 for the replacement of the remote.
How to contact StarHub pay as you roam?
StarHub Public Hotline. Call +65 6873 2828. *Roaming calls made to the Customer Service Hotline (+65 6820 1633) from a StarHub postpaid mobile line will be capped at $2 per call regardless of the overseas destination customer is in. A 20% surcharge applies for Pay-As-You-Roam customers. Find out more.
Is there an app for StarHub business manager?
Download StarHub Business Manager mobile app today to manage all business mobile services anytime, anywhere. Manage, control and gain spending insights with My Business Account portal.
How to get free to air channels on StarHub?
Please note that free-to-air channels can only be accessed if you connect your StarHub TV+ box to your StarHub Smart WiFi router with a StarHub Broadband connection. For channel changing and hanging of your set-top box, have you tried to reboot both your router and set-top box to see if the issue persists? Did you read my message properly or not.
Can you reach the officer on 1633 or 1637?
I ;m not sure whether is it just me that somehow i could not reach the officer for assistance when dialling 1633 or 1637. I would like to make enquiry on my phone bill matter.