How do I contact Express Scripts by phone?
For general questions, please call our Patient Customer Service at the number on your member ID card or call 800.282. 2881.
Where is Express Scripts pharmacy located?
Express Scripts is headquartered within Greater St. Louis in North St. Louis County, Missouri.
How do I order refills on Express Scripts?
To order a refill, log in to your account and go to Refill Prescriptions under Prescriptions in the main menu. Choose your available medication and place your order. You can also order refills through the Express Scripts® mobile app.
How do I send prescription to Express Scripts?
Call 844-516-3323 to speak with a prescription benefit specialist or sign in at www.Express-Scripts.com/StartHD and select “Transfer your retail prescriptions” to get started. We’ll do the rest.
What are the preferred pharmacies for Express Scripts?
Express Scripts Medicare has a broad network of pharmacies nationwide, including preferred retail pharmacies such as CVS Pharmacy®, Kroger, Walgreens and Walmart. We also offer preferred home delivery right to your mailbox from Express Scripts Pharmacy® for added safety and convenience at no additional cost.
How do I find my Express Scripts ID number?
Where can I find my Express Scripts member number? Depending on your plan, you received either a prescription benefit ID card or a combined ID card for both your medical and prescription benefits. You can find your member ID number on this card.
How do I talk to someone at Express Scripts?
Tell us a little about your needs or challenges and let’s start the conversation. For help with your prescription benefit or prescriptions filled through the Express Scripts Pharmacy, call Patient Customer Service at the number on your prescription ID card or call 800.282. 2881.
How long does it take to get a prescription from Express Scripts?
We usually process orders within 48 hours after we get them. Your medicine should be delivered in about 8 days (10-14 days if it’s a new prescription). Please make sure you have a 1-month supply of your medicine on hand when you place your order. You can check your order status any time at the Express Scripts website.
How do I start Express Scripts?
Get started by contacting your doctor to request a 90-day prescription that he or she can e-prescribe directly to Express Scripts Home Delivery Or print a form by selecting Forms from the menu under Benefits, then print a home delivery form and follow the mailing instructions.
Who qualifies for Express Scripts?
Who can use our pharmacy? Express Scripts® Pharmacy is available to those with pharmacy benefits from Express Scripts and other participating pharmacy benefit managers. In the future, non-members will be able to use the pharmacy.
What pharmacies are in the Express Scripts network?
Find a Specialty Pharmacy
| Name | Pharmacies | Phone Number |
|---|---|---|
| ACCREDO HEALTH GROUP | Accredo | 1-877-882-3324 |
| *WALMART | Walmart Sam’s | 1-800-Wal-Mart |
| WALGREENS | Walgreens | 1-800-WALGREENS |
| KROGER | Kroger | 1-800-576-4377 |
How do I complain about Express Scripts?
TO FILE A COMPLAINT AGAINST EXPRESS SCRIPTS, call 1-803-896-4300 and say you want to file a complaint.
Where can I find Express Scripts online pharmacy?
Today, Express Scripts ® Pharmacy is available to those with pharmacy benefits from Express Scripts. In the future, we’ll invite non-members to use the pharmacy. If you want to search for savings today, visit InsideRx. Or, if you are unemployed without benefits, visit ParachuteRx. Log in or register to get started.
How to contact Express Scripts 24 hours a day?
24 hours a day, 7 days a week. Call for assistance with your Medicare prescription benefits. 24 hours a day, 7 days a week. Call for TRICARE Beneficiary Customer Service or Technical Support for the TRICARE Beneficiary Program. 24 hours a day, 7 days a week.
Is there a fraud tip hotline for Express Scripts?
Call the Fraud Tip Hotline to report cases of suspected fraudulent activity. All information will be kept strictly confidential. 24 hours a day, 7 days a week. Call for technical support or assistance with your online account. 24 hours a day, 7 days a week.
Is there a way to get automatic refills at Express Scripts?
Yes, there are a few ways to get started with automatic refills. Go to the Prescriptions menu. Choose Automatic Refills. You’ll be taken to the Automatic Refills page. Find the medications (s) you want to enroll. Choose Start Automatic Refills.