How long does a DPS dispute take?
How long does it take for the adjudicator to make a decision? It varies, depending on a lot of factors, but it normally takes up to 28 days from the adjudicator receiving all the evidence.
What happens in a DPS dispute?
You can provide your own evidence in response to the claim submitted by your landlord. It’s then sent to an independent, impartial adjudicator, who reviews the evidence and decides how the deposit will be repaid.
How do I submit a dispute to the DPS?
If you’re sending photographs and documents as evidence, attach them to an email and send it to [email protected]. Sending your evidence to another email address can delay the dispute resolution process, and may mean it doesn’t arrive before your submission deadline.
How do I dispute a deposit?
The first step would be to discuss the charges with your landlord or the property management company. Clearly state your case and request a refund. If you’re still dissatisfied, then there are additional actions you can take. Follow up your conversation with a letter sent by certified mail, keeping a copy for yourself.
How do I get my money back from DPS?
If you reach an agreement, your Landlord or Letting Agent will pay back the agreed amount of your deposit and contact us to confirm the deposit has been repaid. If you can’t reach an agreement, you’ll need to notify us of your dispute. To do this, email us at [email protected].
How long does a landlord have to raise a dispute?
In TDS Insured, you must raise your dispute within 3 months from the lawful end of the tenancy. Disputes received after this time will be rejected unless there are very good reasons.
How do I challenge a landlord over deposit?
Challenge your landlord They should tell you why they’re taking money off – if they don’t, ask them. It’s best to get your landlord’s reasons in writing if you can – that way you can refer back to them if you need to take action to get your deposit back.
How long does landlord have to respond to deposit request?
within 10 days
You should usually receive your deposit back within 10 days of the end of your tenancy agreement, providing there is no damage to the property or its contents. If your landlord holds your deposit, they should pay it back within 10 days of a request for the deposit to be returned.