Does GoToAssist work on iPhone?
GoToAssist (Remote Support) lets you quickly and easily deliver support to desktops and mobile devices from your iPhone or iPad. 1) Download and install the GoToAssist app on your iPhone or iPad. 2) Log in with your GoToAssist account. 3) Tap to create a support session and then send your user an invitation to connect.
Does GoToAssist work on phones?
Welcome to GoToAssist Corporate Support You can deliver live support to mobile customers using iOS, Android, or Windows Phone devices. Depending on which device the customer is using, the support sessions may be limited to chat-only or view-only capabilities.
How do I get remote support for iOS?
Remote Support for iOS
- Enter the session code and tap “Join Session” to connect with the remote operator.
- Tap icon to start screen broadcast.
- Tap “Start Broadcast” to share the screen of the iOS device..
- You are now sharing your screen with the operator.
What is GoToAssist customer app?
GoToAssist subscribers can provide live remote support from a Chromebook, iPad, iPhone, Android or tablet device, access unattended machines, provide support from their desktop and use GoToAssist’s robust web interface or desktop application. It allows you to support iOS and Android mobile devices.
Does GoToAssist work on Android phone?
If you are a customer who has been invited by an agent to join a support session and are using an Android device, you can download the GoToAssist (Customer) app to connect to the session. Customers joining from this specific device will have view-only screen sharing.
Can you remotely turn on an iPhone?
iPhone cannot be turned on remotely.
Is GoToAssist customer a virus?
When Remote “Helpers” Like GoToAssist Remote Support Hinder One such scam is the technical support scam. Remote support tools like GoToAssist have benevolent uses, and there is no danger in using them with legitimate tech support professionals. However, like any tool, they can be used for ill as well as good.
What do you need to know about GoToAssist Remote Support?
GoToAssist (Remote Support) lets you quickly and easily deliver support to desktops and mobile devices from your iPhone or iPad. Support your customers when and wherever they need help. Features: • Unlimited live support that works seamlessly behind existing firewalls. • Screen sharing and remote control of supported devices.
Can you use GoToAssist on an Apple iPhone?
See how our GoToAssist Mobile Upgrade enables quick, frictionless mobile device support in this short video. Support Apple iPhone or iPad? Absolutely. If your customers are running iOS 11 or later, you can support it.
Is there an app for remote support for iPhone?
GoToAssist Remote Support on the App Store This app is available only on the App Store for iPhone and iPad. GoToAssist (Remote Support) lets you quickly and easily deliver support to desktops and mobile devices from your iPhone or iPad. Support your customers when and wherever they need help.
Is there an app for remote keyboard support?
This app is available only on the App Store for iPhone and iPad. GoToAssist (Remote Support) lets you quickly and easily deliver support to desktops and mobile devices from your iPhone or iPad. Support your customers when and wherever they need help. • Full keyboard functionality, including special keys (Alt, Ctrl, etc.)